Frequently Asked Questions
How long do I have access to a course?
Self-paced video courses include lifetime access. Live cohorts include recordings for at least 12 months after the cohort ends.
What materials do I need?
Each course lists suggested yarn weights, needle sizes, and notions. We emphasize flexibility—use what you have and adjust gauge accordingly.
Do you cover sizing and fit?
Yes. Garment courses include inclusive measurement charts and fit notes. You’ll learn to adjust length, width, and ease without guesswork.
Are refunds available?
If a self-paced course doesn’t fit your needs, contact us within 14 days for a full refund, provided under 20% of content is completed. Cohorts have stated refund windows on the course page.
Can beginners start here?
Absolutely. Our Beginner Essentials track starts from yarn basics, casting on, knit and purl, and first accessories to build momentum.
Do you offer certificates?
Yes. Completed courses unlock a downloadable certificate of completion. We emphasize skill mastery over credentials.
How do I access purchased courses?
After checkout, sign in using the email used at purchase. Your courses appear under your account. If you need help, contact [email protected].
Do you ship physical materials?
No. We focus on digital education. Our lessons include yarn substitutions and sourcing guidance available worldwide.
What is “fallows” on your site?
“Fallows” is our calm space for saved courses—favorites you plan to start soon. Add items from the catalog and review them in the Fallows page.