Privacy Policy

1. Introduction

Azurefield Knitting Studio (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, purchase courses, or contact us.

2. Information we collect

• Account details: name, email address, and passwords (hashed) when you register.
• Purchase details: course selections, pricing, and transaction metadata (processed by PCI-compliant providers; we do not store full card numbers).
• Support communications: messages you send us, including attachments you choose to provide.
• Usage data: device type, pages visited, and events such as course progress for analytics and service improvement.
• Cookies: small text files to remember preferences (e.g., theme) and maintain sessions.

3. How we use information

• Provide, maintain, and improve our courses and website.
• Process transactions and provide receipts.
• Offer learner support and answer questions.
• Detect, prevent, and address fraud or abuse.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

Where required (e.g., in the EEA/UK), we process personal data based on consent, contract performance, legitimate interests (e.g., improving our services), and legal obligations.

5. Sharing and transfers

We may share data with service providers (hosting, analytics, payment processing) under contracts that require equivalent protections. We do not sell your personal information.

6. Cookies and analytics

We use essential cookies for security and session continuity, preference cookies for theme, and limited analytics cookies. You can manage cookies via your browser settings and our banner. See also Contact for questions.

7. Data retention

We retain account and purchase data for as long as your account remains active and as required by law. You may request deletion; some records must be kept for compliance.

8. Security

We implement reasonable technical and organizational measures, including encryption in transit, access controls, and vendor due diligence. No method is 100% secure; we continuously improve safeguards.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict processing. To exercise rights, email [email protected].

10. Children

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided personal data, contact us to remove it.

11. International transfers

If data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.

12. Changes to this policy

We may update this policy. We will post the new effective date and highlight significant changes.

13. Contact

Questions about privacy? Email [email protected] or call +1 (415) 555-0198.